Our Rooms
With Garden View Rooms and Waterfront Rooms, the Panorama Hotel has options for everyone.
Dear Guest - Welcome
It is a such pleasure to have you as our guest here at The Panorama Hotel St. Helens. We are committed to providing you with the very best value and service available today. Whether you are traveling for business or pleasure we are delighted that you have chosen to stay with us. Throughout your stay if there is anything we can do to make you more comfortable please feel free to ask any of our staff members, who will be more than happy to help.
The Panorama Hotel enjoys a perfect and absolute waterfront setting surrounded by almost 8 acres of natural lagoons and gardens. Looking out at the bay and marina, you can enjoy an amazing range of birdlife which includes pelicans, swans, egrets, herons, sea eagles, fairywrens and so many more.
The ideal location to explore the rich beauty of Tasmania. Panorama Hotel overlooks gorgeous Georges Bay with many cafes, shops, the marina all within walking distance. Beautiful beaches, bays, walks, mountain biking, fishing... waiting for you to explore.
This directory has been provided to familiarise you with the services we have to offer here, and the points of interest in the surrounding communities.
Once again thank you for visiting The Panorama Hotel. We hope your stay is a memorable one, and we look forward to your return.
Always at Your Service,
The Management and Staff.
The Panorama Bistro & Deck
Showcasing local Tasmanian producers and products, and locally sourced wine and beer. Our Bistro menu focuses on fresh seafood and modern bistro style cuisine
The Panorama Bistro & Deck
Showcasing local Tasmanian producers and products, and locally sourced wine and beer. Our Bistro menu focuses on fresh seafood and modern bistro style cuisine
Our Bistro offers an A La Carte Menu, with an emphasis on the finest Tasmanian meats, seafoods and wine. A La Carte breakfast is available along with fresh barista made coffee to be enjoyed in the bistro or out on the deck.
The walk-in wine cellar invites you to handpick a bottle to purchase from the wide range of Tasmanian, regional Australian and international wines to have with dinner or to take home as a reminder of your stay.
Lunch is available in the bistro and on the deck and bookings are advisable for dinner seating. We are also happy to accommodate your dogs on the outdoor deck area.
- Dining Hours 7am until 10pm daily
- Breakfast 7am until 10am
- Lunch 12pm until 3pm
- Dinner 5pm until 9pm
Our Menus
Our Facilities
Explore helpful tips to enjoy all the facilities and services available during your stay.
General Information
Discover helpful details that will make your stay even more enjoyable and effortless.
General Information
Discover helpful details that will make your stay even more enjoyable and effortless.
No Smoking.
The Panorama Hotel is 100% non-smoking no vaping and pet free hotel. There is a designated smoking area on the deck, and dogs are allowed on the deck.
Reception Hours.
- Reception hours are from 8:00 AM to 7:00 PM (Summer Season)
- Reception hours are from 9:00 AM to 5:00 PM (Winter Season)
Telephones.
Telephones are available in each guest lounge.
If you have an emergency outside of reception hours, please call our night phone 0457719529. I the emergency is a life-threatening emergency please dial 000 for police ambulance or fire.
Night Manager.
After hours night manager service from 9:00pm until 7-00am is available for Emergencies. For nonurgent call outs a $50 call out fee will apply. This includes but not limited to loss of your room key or forgetting your code to access the hotel.
Guest Lounges.
Guest lounges are available for your relaxation between 8:00 am and 10.00pm. Please respect the comfort and well-being of others and keep noise to a respectful level.
After Hours Entry.
For security reasons all in external doors are locked between 8:30pm and 9:00 pm. External doors cannot be unlocked with your room key and are never locked from the inside, so that you will always be able to get out of the building, particularly in emergency. However, if you exit the building outside of hours you will not be able to get back in. If you wish to re-enter the hotel you can only do so through the front door using your door entry code, which is provided to you at check in and via email and text message.
Safe.
For the security of your personal items as safe is in your wardrobe.
Drinking Water.
The tap water is perfectly safe to drink however there is filtered Tasmanian mountain water provided in the guest lounge. Please feel free to refill your own bottle.
Tea and coffee.
For your convenience tea and coffee making facilities are provided in your room should you require more tea of coffee sugar or milk please do not hesitate to see staff.
Smoke Free Rooms.
Panorama Hotel is a non-smoking property. We request that you do not smoke or vape in your room or on your balcony. Smoking is permitted on an assigned area of the deck. Please note a cleaning fee of $250 applies if your room requires additional cleaning including soft furniture items, carpets, and curtains due to the smell of cigarette smoke.
Fire alarm.
Please acquaint yourself with the information on fire procedures process on the back of your room door. If the unlikely event of a fire, please proceed to the nearest fire escape.
If the fire is outside your room shut the door place wet towels under it and wait for assistance.
Please note cooking is prohibited in all rooms and if a guest is found to have activated the fire alarm due to cooking you maybe deemed liable for the associated fire department call out fee of $2,500.
Checkout.
Checkout time is 10:00 am. Late check out arrangements can be made subject to availability and based on occupancy. Extra charges may apply. When departing please leave your key in the drop off box at reception
Lost property.
Lost property will be held for a period of one month. Any items that are not claimed in this time will be donated to charity. If you require forgotten property to be posted to you, postage costs will be charged using your provided credit card.
No Party Policy.
We remind guests that the Panorama Hotel has a strict no party policy. Registered guests are prohibited from allowing nonregistered guests from staying in their room. Any behaviour regarded to be disturbing the peace and quiet of other guests will result in eviction from the property. Should you have any disturbance issues from the neighbouring rooms please contact management immediately.
Environment.
The Panorama Hotel is fully committed to green hotel policies and the implementation of measures to help protect and sustain the environment for future generations. We aim to be an increasingly efficient environmental hotel and as such have installed a 150-kilowatt solar system to the roof. As well as solar heating to the swimming pool. By working together, we can achieve our environmental goals.
Please turn off all heating / cooling in your room when you leave the room. We use low energy LED to save power however please ensure these are also turned off when you leave your room. Please reuse guest towels wherever possible to reduce water usage and discharge of suds into our environment.
Airlines
- Jetstar 13 15 38
- Virgin 13 67 89
- Qantas 13 13 13
Baggage Storage
You may store your luggage at Reception.
Bank & Atm’s
- Commonwealth Bank 18 Cecilia St (03) 6376 2295
- Bendigo Bank 41 Cecilia St (03 )6376 2560
- Atm St Helens 55/59 Cecilia St 1300 785 258
- Precinct ATM 41 Cecilia St 13 28 67
Bar
Our bar is open from 10-00am – 9.00pm.
Books
In our guest lounges, there is a modest collection of books for your entertainment. This is a complimentary service; please remember to return all borrowed items.
Car Parking
Car parking is free of charge. The hotel will not be responsible for any loss or damage to any vehicle in the car park areas.
Conference Rooms
For a private meeting, weddings, or a special party, our function and conference rooms are available and can be accommodate up to 200 people depending on seating arrangement. Please let us know and our Function Coordinator will be happy to help you.
Cribs/Cots
Cribs/Cots are available at additional cost, and it is $20.00 AUD. Please check with our front desk for the availability.
Children
Children 12 years of age and under, can stay free in the same bedding as the parent(s).
Doctor/Dentist
If required, please contact Reception for nearest medical facilities.
The St Helens District Hospital and Community Centre is on 10 Annie St, St. Helens.
Electricity
Voltage in the hotel is 240 volts.
Emergency Exit
An evacuation plan with directional signs and instruction is located on the back of your room door. Please familiarise yourselves with the emergency exit procedures. In the event of an emergency, we ask that you please follow staff instructions.
Guest Room Items
Each Room Attendant is responsible to maintain the guest room items daily. Should you decide to take any of the following items from your room, we will assume you approve a corresponding charge to your account. Thank You
- Pool Towel $25.00
- Kettle $30.00
- Bath Towel $25.00
- Hairdryer $25.00
- Blanket $40.00
- Night Light $25.00
Hotel Room Keys
You are welcome to leave your key at Reception when going out, however please remember that Reception closes at 8-00pm in summer and 6-00pm in winter months.
House of worship
- St Helens Christian Fellowship 54 Cecilia St (03) 6376 1201
- St Helena & St Stanislaus 79 Cecilia St (03) 6372 2252
- St Pauls Anglican Church 56 Cecilia St
Maintenance
In the event of malfunction or fault in your room, please contact Reception.
Medical Contact
- Ochre Medical Centre St Helens 11 Pendrigh Pl, St. Helens (03) 6376 1777
- St Helens Pharmacy 36 Cecilia St. St Helens (03) 6376 1374
- St Helens Hospital 10 Annie St, St Helens (03) 6387 5570
Lost and Found
For articles lost or found, please contact our front desk.
Noise
The hotel’s accommodation and facilities are for all guests. Please respect the comfort and wellbeing of others and keep noise at a decent level. Noise levels must be reduced by 10:00 PM or (earlier if requested by staff). We also kindly ask guests that Spa Baths are not used after 9.00 pm.
Should we receive complaints, and the guests fail to comply with staff, the hotel reserves the right to remove the offending guests.
Payment Information
We accept Cash, Visa and Mastercard.
Pet Policy
For the convenience of all our guests, pets are welcome on the deck, however, are not permitted in the Hotel. Service/Assistance dogs are allowed provided you can provide us the approved government certificate. Please note companion dogs or emotional support dogs are not classified as Service/Assistance dogs and are not permitted in the hotel
Restaurant
The Bistro & Bar is open from Monday – Sunday, 7:00am – 9.00pm (last orders – 8.45pm). We serve an Ala carte menu. Come and dine with us at the bistro or on the deck. If it's a cold night, enjoy a drink in front of the fireplaces. We strongly recommend bookings for dinner to avoid disappointment.
Shopping
- IGA Supermarket 33 Cecilia St (03) 6376 1177
- The Reject Shop 11 Cecilia St (03) 6376 2287
- Mint Gallery & Gift Shop 41A Cecilia St 0409 251 367
- East Coast Village Providore 55 Cecilia St (03) 6376 8922
- Newsagency 32 Cecilia St (03) 6376 1182
- Maddie & Me Clothing Store 30 Cecilia St (03) 6376 1930
- Bay Surf Shop 2 Pendrigh Pl (03) 6376 1755
- Suncoast Shoe Store 1 Pendrigh Pl (03) 6376 1410
- Bottle Shop 2 Cecilia St 0477 753 408
- Mitre 10 Material Shop 17 Cecilia St (03) 6376 1119
Transportation
- East Coast Taxi 0417 513 599
- Calow’s Coaches 0400 570 036
Surrounding Restaurants
- The Wharf Bar & Kitchen 1 Marine Parade (03) 6321 9108
- The Parkside Bar & Kitchen 8 St Helens Point (03) 6376 2332
- The Bay Kitchen 26 Cecilia St 0456 571 322
- The Social 32 Quail St 0457 311 653
- Banjo’s Bakery 29 Cecilia St (03) 6376 2766
Explore Nearby
Experience the vibrant pulse of the town, especially during the lively Summer and school holidays when St Helens truly comes alive.
Explore Nearby
Experience the vibrant pulse of the town, especially during the lively Summer and school holidays when St Helens truly comes alive.
The welcoming locals are eager to share insider tips on making the most of your seaside getaway. Reach out to The Panorama Team for additional trip-planning ideas or explore some recommendations below.
Nestled under ten minutes’ walk from Percy Steel Reserve, St Helens Waterfront, and the St Helens History and Visitor Information Centre, our hotel also conveniently sits within five kilometres of Cerise Brook Orchard. For sports enthusiasts, the nearby Family Golf Course is just one of several attractions to explore during your stay.
Conveniently located close to pristine beaches, turquoise waters, and rugged coastline, our family-owned and operated hotel is the perfect base for relaxation, indulgence, and exploration along the East Coast. A short drive opens a world of wonders, including the Bay of Fires, Binalong Bay, St Columba Falls, Scamander, Wineglass Bay, Peron Sand Dunes, Lease 65 oyster farm, the famous St Helens Mountain Bike Trails, and much more.
- Walk the foreshore – start at The Panorama Deck and wonder the edge of Georges Bay
- The main street – local boutiques and the East Coast Village Providore for gourmet. Tasmanian products only 2 mins walk from the hotel. Check out the market on Saturday.
- The Serpentarium Wildlife Park – Reptile exhibit with exotic snakes and lizards and only 6 mins by car.
- Bay of Fires – Is known all over the world for its extraordinary clear blue seas, brilliant white beaches, and striking orange lichen-cloaked boulders.
- Mountain Bike Trails – Hire a bike or get the shuttle bus with Gravity Isle, Vertigo MTB, or Giant St Helens and only 9 mins by car.
- Priory Ridge Wines – Beautiful vineyard and cellar door experience and only 8 mins by car.
- Mainly Maritime – A maritime museum incorporating the Warship and Marine Corps Museum that exhibits a vast collection of original artefacts from around the world and only 8 mins walk from hotel.
- St Helens History Room – It features more than 1,000 artefacts on display and provides a snapshot of the history of the area from the mountains to the sea and only 7 mins walk from hotel.
- St Helens Point – Conservation area in the north-east Tasmania features extensive sand dunes and is popular for surfing, fishing, beach walks etc and only 20 mins from hotel.
- Ferntree Falls - A waterfall with a height between 5 to 10 metres and only 13 mins by car.
A Special Gift To You
As a valued Panorama Hotel guest, we're excited to introduce our exclusive Returning Guest Privilege Program.
A Special Gift To You
As a valued Panorama Hotel guest, we're excited to introduce our exclusive Returning Guest Privilege Program.
We believe in rewarding those who choose to make St Helens their home away from home.
Returning Guest Offer
- Book your next stay with us and receive:
- 15% off your total booking when you rebook within 12 months
- Complimentary late check-out (subject to availability)
- Upgrade to a Waterfront King apartment (when available)
How to Claim Your Reward
- Simply mention "Returning Guest Privilege" when booking directly through our reception at 03 6376 1999 or via email. Provide your previous booking details, and we'll apply your exclusive discount.
- Bonus Tip: Sign up for our VIP mailing list to receive additional seasonal specials and first access to our most competitive rates.
We look forward to welcoming you back to Panorama Hotel St Helens, where every return feels like coming home.
Info & Questions
Discover our Frequently asked questions here.
Info & Questions
Discover our Frequently asked questions here.
How do we get to the Bay of Fires?
Turn right when you leave the hotel car park and follow the road signs or approximately 18 kilometres. Alternatively at the left turn to the Bay of Fires and The Gardens, you can straight ahead to Binalong Bay – Voted The best beach in Australia.
What is there to do/see in St Helens?
We have some of the most amazing sand dunes in Australia (Perone) we also have some of the best fishing and boating in Australia and Saint Helens is recognised as the game fishing capital of Tasmania.
We have some of the best mountain bike tracks in Australia if not the world. We also have some of the best wineries in the country and the amazing East Coast drive. We have Binalong Bay which was recently awarded the best beach in Australia, and we have the Bay of fires highly visited for its red rocks.
Also we have some of the best surfing in the country as well as some of the most amazing waterfalls and rainforest. Tourist attractions include, golf, bike and walking trails, the serpentarium Pyngana Dairy and the Pub in the Paddock
Can I bring my dog (Accomm/Restaurant)?
Yes, the outside area on the massive deck is totally dog friendly
On-site gym?
No however there is a public gym in the foreshore park located approx. 500 metres away
Can you recommend where else to dine in St Helens
There are several other quality restaurants in the town including Parkside restaurant and bar, Skipper's floating fish and chip shop, the Wharf restaurant and bar, Grapevine Pizza and life boy café.
Are dietary requirements catered for (ie coeliac, gluten / dairy free)?
In Bistro Yes
Is there a toaster in the room?
NO Unfortunately fire alarm systems and restrictions do not allow for cooking or toasters in the rooms Breakfast is provided in the bistro
Meal delivery to room
Currently there is no room service except for special circumstances if a guest is sick or unable to come to the bistro.
Where do our oysters come from, are they open and how to get there ?
Our oysters are purchased from lease 65 located approximately 8 kilometres from the hotel and delivered fresh to us daily
Walking around the bay, how to access from here and how far can they walk ?
Walks around the Bay can be accessed from either the front of the hotel or off the deck at the back, directly through the council park
Is the road through Pyngana quicker to Launceston than the St Marys option
No, the main road through St Marys to Launceston is approximately 25 to 35 minutes faster than the Pyngana Road
Whats at the end of St Helens point and what is there to see?
Stunning beaches, boat ramp and amazing sand dunes and some excellent surfing beaches
Where do our great southern lobster come from?
Lobsters are sourced locally from the lobster fisherman in Saint Helens and delivered to us daily
How long ago was the Hotel built?
The hotel was built approximately 22 years ago
When was it revamped?
The hotel has been undergoing extensive renovations by the current owners since Jan 2024.
How busy does St Helens get over summer?
Yes Saint Helens does get busy over the summer time period from the November onwards
What’s the population of St Helens?
Approx 2,700
Where is a good place to go fishing ,swimming, surfing? walking or driving ?
St Helens offers all these attractions very close by
In The Media
Panorama Hotel St Helens has been given a number of awards, and editorials written about them.
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