We stayed for 4 days and we are seasoned travellers. This hotel is visually exceptional and is well worth staying here. It would be amazing for weddings and conferences. We had a king room with water views. Food was very good (but could be raised to the next level with room service etc), staff service was exceptional, I also used the conference facilities for a zoom call…. Staff went out of their way to assist me as I am in a powered wheelchair and found this hotel extremely accessible. The hotel is under new management and rooms are being upgraded. When this is finished it will be a jewel in the north east!. We will stay again. - universalpuzzle - Tripadvisor